Terms and Conditions

Thank you for shopping at Ivry Closet! These Terms and Conditions govern the use of our website and the purchase of products from our online store. Please read them carefully before making a purchase. By using our website and purchasing from Ivry Closet, you agree to these Terms and Conditions.

1. General Information

  • Company Name: Ivry Closet
  • Email: support@ivrycloset.co.uk

2. Products and Availability

  • All products listed on Ivry Closet are subject to availability. We strive to keep our website updated, but occasionally products may be out of stock or discontinued without prior notice.
  • We reserve the right to refuse or cancel any orders at our discretion, including those due to product availability issues or incorrect pricing.

3. Orders and Payment

  • By placing an order with Ivry Closet, you agree to provide accurate and complete information for the purpose of processing your order.
  • All prices are listed in pounds and include applicable taxes unless stated otherwise.

4. Shipping and Delivery

  • We aim to ship all orders within 10 business days after confirmation of payment. Shipping times may vary depending on your location and the shipping method selected.
  • Shipping costs will be calculated at checkout and are the responsibility of the customer, unless otherwise indicated.
  • Ivry Closet is not responsible for any delays caused by the carrier or issues that arise due to incorrect shipping information provided by the customer.

5. Returns and Exchanges

  • Returns: You have 30 days from the date of delivery to return an item. Items must be in unused, original condition with all tags attached.
  • Exchanges: If you wish to exchange an item for a different size or color, please contact us at support@ivrycloset.com. Exchanges are subject to product availability.
  • Non-returnable items: Certain items, such as swimwear, lingerie, underwear, and undergarments., are non-returnable for hygiene reasons.

6. Privacy Policy

  • Ivry Closet respects your privacy. We collect only the information necessary to process your order and improve your shopping experience.
  • For more information on how we handle your personal data, please read our Privacy Policy.

7. Intellectual Property

  • All content on this website, including text, images, logos, and product designs, is the property of Ivry Closet and is protected by copyright laws.
  • You may not reproduce, modify, distribute, or otherwise use any of the content on this website without prior written permission from Ivry Closet.

8. Limitation of Liability

  • Ivry Closet will not be held liable for any indirect, incidental, or consequential damages arising out of the use of our website or products.
  • We are not responsible for any errors, inaccuracies, or omissions on our website, including product descriptions, prices, or availability.

9. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of this website or our products will be handled in the competent courts of the United Kingdom.
  • If you have any complaints, please contact us at support@ivrycloset.co.uk, and we will attempt to resolve the issue as quickly as possible.

10. Changes to Terms and Conditions

  • Ivry Closet reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. Please review these Terms periodically.

11. Contact Us

If you have any questions about these Terms and Conditions or need further assistance, please feel free to contact us at:
Email: support@ivrycloset.co.uk

12. Conclusion

By using our website and purchasing our products, you agree to the terms outlined above. We thank you for choosing Ivry Closet, and we look forward to serving you!