Orders and Deliveries 

Order Processing
Once you place your order, we will begin processing it immediately. Orders are typically processed within 24 hours. You will receive an order confirmation email once your purchase has been completed.

Shipping Times
We aim to deliver your order within 10 business days from the day it is processed. Please note that longer shipping times may be required due to our commitment to sustainability and environmentally conscious delivery methods. Delivery times may vary depending on your location and the shipping method selected.

Shipping Costs
Shipping costs are calculated at checkout based on the shipping destination. For orders to the UK, shipping is free. You will see the total shipping cost before finalizing your order.

International Shipping
Yes, we do offer international shipping. Shipping costs for international orders will be calculated at checkout, based on your location.

Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can track the progress of your delivery.

Delivery Issues
If there are any issues with your delivery, such as delays or lost packages, please contact us immediately at support@ivrycloset.co.uk and we will assist you in resolving the issue.